Contact Us

The quickest way to reach the RetroifyMe team is by email. We reply within 2 business days.

What to Include in Your Email

Telling us a little up front means we can usually solve the problem in our first reply.

Help with a tool or effect

Which tool or effect you were using, and what happened.
The device and browser you were on (for example, "iPhone, Safari" or "Windows laptop, Chrome").
A screenshot of any error message, if you saw one.

Billing, cancellations and refunds

You can change or cancel your plan yourself at any time on the Pricing page. To request a refund, email us with the subject line "Refund Request" and include:

The email address on your RetroifyMe account.
Your transaction ID or payment reference, shown on your Razorpay receipt.
A short reason for the request.

We review refund requests within 5 business days. If you think you were charged in error, please contact us before filing a chargeback so we can fix it directly. The full rules are in our Refund & Cancellation Policy.

Privacy and data requests

To access, correct or delete your personal data or uploaded photos, email us with the subject line "Data Request". We respond to data requests within 30 days. See our Privacy Policy for the rights you have.

Feedback, partnerships and everything else

Ideas for new effects, bug reports, business enquiries and anything else go to the same address. Every message is read by the team that builds RetroifyMe.

Company Details

Quantum4U Lab Pvt. Ltd.
Gurugram, Haryana, India
Email: support@retroifyme.com
Website: retroifyme.com

Want to know more about what we make? Read About RetroifyMe.